Fat Pat's: going down the tubes

[fanof71]

If I recall, there is one Fat Pats that is company owned and the others are franchised....the one in Pont Breaux is always crowded ..

[zeppelincajun]

They never miss. Might have the best gumbo in Lafayette

Yep. Never been blown away by their poboys, but their gumbo for the price, quality, and quantity is one of the best deals in town.

[Bandwagon King]

This seems like a great spot to complain about a local restaurant. We ate at the Breaux Bridge location a few weeks ago and didn't have any issues like what you're mentioning. Honestly, the food never was really that great but the kids like it so we go when we can. We've also always had good service at all the locations.

I didn't go into detail about the situation, but I'll be a little more explicit. I went with a friend who had gone to eat there earlier in the week & they told me they didn't have a good experience earlier that week with the fries at the Ambassador store. I naturally defended the honor of Fat Pat's quality & said I love their steaming hot fries & their beer battered onion rings.

So, fast forward to Saturday & I pretty much forgot the rest of the conversation except this person owed me a trip to Fat Pat's on a favor, so off we went. When it came time to order, they weren't interested in Fries & I had a pretty decent lunch so I was gonna skip the side myself. So I asked the server out of curiosity, how much they would take off the bill if we didn't get fries. She told me a buck on a 15 dollar item. Well, that got me going, so I asked how much it would cost for me to order a side of fries. 4 bucks she replied. Now I'm in the zone. So I asked if she thought it was greedy to charge customers 4 dollars for an item, then only take one dollar off if they didn't want an item? I bet you can't guess what the response was. Of course, it was the I don't set the prices routine. Here's the kicker. This lady was the manager on duty at the time.

So I said well, I might as well get fries with my burger. So I ordered my usual mile high with fries. What happened next just bugged the living ____ out of me & it was the same exact thing which happened to my friend earlier in the week. When they brought out the burger & fries. The Fries had been micro waved. I don't care who you are, or what restaurant business you run. If you are charging 15 dollars for a damn burger & fries, then that burger & fries better be hot & it better be fresh, not crap that's been sitting in a pan for two hours then microwaved for your own lazy convenience. This was the Carencro location. That was the Ambassador location. I attempted to catch up with one of the owners at the Verot School location, or get a lead on how to get ahold of them & was told in no uncertain terms they ain't interested. They're way too busy getting a couple of NEW locations open to speak to a customer who's been supporting them since they were pooping yellow. I bet one of those owners will wish they had taught their managers how to help solve problems instead of exacerbating them. I don't give Fat Pat's another year to be open if they are gonna charge like they do & pull this kind of crap & then treat their longest supporting customers like that. There's more to the story, but just suffice it to say, you might think twice about giving them any business any longer since they obviously don't care about you, or anyone else.

[Million$Mullet]

I didn't go into detail about the situation, but I'll be a little more explicit. I went with a friend who had gone to eat there earlier in the week & they told me they didn't have a good experience earlier that week with the fries at the Ambassador store. I naturally defended the honor of Fat Pat's quality & said I love their steaming hot fries & their beer battered onion rings.

So, fast forward to Saturday & I pretty much forgot the rest of the conversation except this person owed me a trip to Fat Pat's on a favor, so off we went. When it came time to order, they weren't interested in Fries & I had a pretty decent lunch so I was gonna skip the side myself. So I asked the server out of curiosity, how much they would take off the bill if we didn't get fries. She told me a buck on a 15 dollar item. Well, that got me going, so I asked how much it would cost for me to order a side of fries. 4 bucks she replied. Now I'm in the zone. So I asked if she thought it was greedy to charge customers 4 dollars for an item, then only take one dollar off if they didn't want an item? I bet you can't guess what the response was. Of course, it was I don't set the prices. Here's the kicker. This lady was the manager on duty at the time.

So I said well, I might as well get fries with my burger. So I ordered my usual mile high with fries. What happened next just bugged the living ____ out of me & it was the same exact thing which happened to my friend & also happened earlier in the week to them. When they brough out the burger & fries. The Fries had been micro waved. I don't care who you are, or what restaurant business you run. If you are charging 15 dollars for a damn burger & fries, then that burger & fries better be hot & it better be fresh, not crap that's been sitting in a pan for two hours then microwaved for your own lazy convenience. This was the Carencro location. That was the Ambassador location. I attempted to catch up with one of the owners at the Verot School location, or get a lead on how to get ahold of them & was told in no uncertain terms they ain't interested. Their way too busy getting a couple of NEW locations open to speak to a customer who's been supporting them since they were pooping yellow. I bet one of those owners will wish they had taught their managers how to help solve problems instead of exacerbating them. I don't give Fat Pat's another year to be open if they are gonna charge like they do & pull this kind of crap & then treat their longest supporting customers like that. There's more to the story, but just suffice it to say, you might think twice about giving them any business any longer since they obviously don't care about you, or anyone else.

Good afternoon Kyle. Please start calling into Ragin review again.

[Esqueleto]

I didn't go into detail about the situation, but I'll be a little more explicit. I went with a friend who had gone to eat there earlier in the week & they told me they didn't have a good experience earlier that week with the fries at the Ambassador store. I naturally defended the honor of Fat Pat's quality & said I love their steaming hot fries & their beer battered onion rings.

So, fast forward to Saturday & I pretty much forgot the rest of the conversation except this person owed me a trip to Fat Pat's on a favor, so off we went. When it came time to order, they weren't interested in Fries & I had a pretty decent lunch so I was gonna skip the side myself. So I asked the server out of curiosity, how much they would take off the bill if we didn't get fries. She told me a buck on a 15 dollar item. Well, that got me going, so I asked how much it would cost for me to order a side of fries. 4 bucks she replied. Now I'm in the zone. So I asked if she thought it was greedy to charge customers 4 dollars for an item, then only take one dollar off if they didn't want an item? I bet you can't guess what the response was. Of course, it was I don't set the prices. Here's the kicker. This lady was the manager on duty at the time.

So I said well, I might as well get fries with my burger. So I ordered my usual mile high with fries. What happened next just bugged the living ____ out of me & it was the same exact thing which happened to my friend & also happened earlier in the week to them. When they brough out the burger & fries. The Fries had been micro waved. I don't care who you are, or what restaurant business you run. If you are charging 15 dollars for a damn burger & fries, then that burger & fries better be hot & it better be fresh, not crap that's been sitting in a pan for two hours then microwaved for your own lazy convenience. This was the Carencro location. That was the Ambassador location. I attempted to catch up with one of the owners at the Verot School location, or get a lead on how to get ahold of them & was told in no uncertain terms they ain't interested. Their way too busy getting a couple of NEW locations open to speak to a customer who's been supporting them since they were pooping yellow. I bet one of those owners will wish they had taught their managers how to help solve problems instead of exacerbating them. I don't give Fat Pat's another year to be open if they are gonna charge like they do & pull this kind of crap & then treat their longest supporting customers like that. There's more to the story, but just suffice it to say, you might think twice about giving them any business any longer since they obviously don't care about you, or anyone else.

Not surprised. Quality always seems to suffer when these places tru to branch out too fast. Fat Pats feel like the Legends of burger joints.

I'm driving to Morvant's if I want a great burger these days

[Bandwagon King]

Yep. Never been blown away by their poboys, but their gumbo for the price, quality, and quantity is one of the best deals in town.

I didn't know Chris's was still open. I passed by one of their stores on Pinhook? the other day & it was shuttered. I used to love Chris's & isn't that guy a big UL supporter?

[RaginCajun77]

This was the Carencro location.

This location isn't far from my house. I went a couple of times, and the food wasn't impressive. I think you'll see the trend of restaurants closing in this area and the two drivers are poor food quality and poor service.

[Bandwagon King]

Not surprised. Quality always seems to suffer when these places tru to branch out too fast. Fat Pats feel like the Legends of burger joints.

I'm driving to Morvant's if I want a great burger these days

But it's a damn shame & a disgrace. A place like that only gets where they are because of a great reputation built through years of hard work only to have it all go to hell in a minute because of stupid greed. The last time I caught someone microwaving my restaurant food was at the Gloria Swtch Chilli's 25 years ago. I haven't darkened the door of a Chilli's since then. I guess it hasn't hurt their business, but I won't ever eat there again.

[CAJUNSby90]

But it's a damn shame & a disgrace. A place like that only gets where they are because of a great reputation built through years of hard work only to have it all go to hell in a minute because of stupid greed. The last time I caught someone microwaving my restaurant food was at the Gloria Swtch Chilli's 25 years ago. I haven't darkened the door of a Chilli's since then. I guess it hasn't hurt their business, but I won't ever eat there again.

Usual impact of franchising.

[Bandwagon King]

This location isn't far from my house. I went a couple of times, and the food wasn't impressive. I think you'll see the trend of restaurants closing in this area and the two drivers are poor food quality and poor service.

Don't forget to throw in outrageous prices & we don't give F@%k attitude toward their customer base all the way around.