Verizon announced it would begin issuing refunds to about 15 million users who were wrongly charged an average of $2 to $6 dollars apiece for data usage, due to a handset glitch. When users accidentally hit a preloaded demo app that launched Internet access, they were charged $1.99 a per megabyte for connectivity. Verizon declined to name the handsets that had these preloaded demos.
The payout is a result of a year-long FCC investigation that eventually led to Verizon making the refunds two years later. The FCC said it would continue to investigate Verizon's business practices and could still penalize the company.

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