Chilis has become too big for their britches. 8 years ago the Pinhook location was the number 2 net profit store Chilis in the country. They were able to get the best managers and there was a waiting list to get on there as a server or bartender. Now they expanded to 6 restaurants in a 30 mile radius of each other, and have cut the talent pool was down.
Chilis does real well in La, Ms, and Florida because those are the only states that allow them to do 2 for 1 all day everyday.
Chilis menu was at the point where there were way too many items on the menu, thus making it hard to ecxecute in the kitchen, causing long wait times and high food cost and labor. Their menu now id realtively easy to execute.
Chili's had a great impact on Hops closing. They wanted to put a Macaroni Grill across the street and made them an offer they couldn't refuse. At that point in time Mac Grill was owned by Brinker International who owns Chili's.