I hand out tickets to people at the field all the time, I have 7 tickets and only need 2. Our company has 20 as well. They system is not reliable, the service at the field isn’t either, you need it to transfer them. There was nothing wrong with having people request printed tickets. If it’a a cost issue then charge it back. They are creating more issues than the one they are trying to fix. If the new stadium will have service towers to boost service it might work. Not to mention the seat police are gonna want to grab your phone for you to go to your seat.