. . . who is they . . .
Oh you're talking about the owner? She is an impressive person. Spent some time talking to me last time I went in to grab some gear and she said to wait for homecoming week because they have something amazing prepared. Customer service over there is top notch in this current era.
Kudos
This is good to hear.
Second to last time we went in, several months ago, young lady asked us if we found what we were looking for.
Seeing that all they had was hoodies and mugs, I expressed my sincere disappointment in the lack of merchandise. I didn’t dress her down, but was sincerely disappointed and expressed as much.
Fast forward to a couple of months ago, and we went in again. Young lady asked us if we found what we were looking for. I can’t express my disappointment. Not mean regressive just an emotional disappointment.
When we walked outside, my wife commented “that was the same young lady as last time.”
I couldn’t see her to recognize her.
My wife said the look on her face acknowledged that she heard me. Kind of felt bad on the drive home.
Hopefully some effort has been put into the merchandising
. . . one day . . . we will be perfect at everything . . . until then, hold onto the rope and keep swinging . . .
This is a topic I really really want to address. But I’ve been negative enough lately.
Let’s just say that this falls 100% on the university’s licensing fee, contract requirements and red tape. Plus some other nuances.
The person in charge is a good person, or so I’m told, but isn’t helpful or doing things to make it easier for producers to use our stuff.
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