2 things.
1) Scanning. I don't care where it comes from, but we HAVE TO find whatever money it takes to fix Ticket Scanning. EVERY line of entrance should have a Scanner that works ready to scan tickets. Yeah, we like to tailgate until the very end and rush the gates for kickoff. You know what? DEAL WITH IT.
2) Concessions. Again, I don't care where we get the money, but we HAVE TO hire enough Concession staff and supply enough Food/Drink for 35k. EVERY GAME.
The costs incurred with the above 2 things is the freakin cost of doing business in the game of FBS football. They are loss leaders because getting those 2 things right leads to increased revenue/donations/season tix etc. etc. over time.
If Martin Hall refuses to care enough about athletics to do this, then step aside and let the RCAF do it. I would gladly donate to a specific fund just to do these 2 things as long as Martin Hall sits down and shuts up.