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Thread: 2021 Game day Experience

  1. #166

    Default Re: Maggard's Damage Control

    We operate in a stadium with 70’s infrastructure. That’s the problem.

    The new renovation should have fiber terminals in every place a vendor might set up. WiFi/5G boosters through the stadium.

    Allow local vendors to set up shop and beer and water stations located in multiple spots away from concessions.

    There’s the list.


  2. #167

    Default Re: Maggard's Damage Control

    Separate people from those who are just thirsty to those who are also hungry


  3. #168

    Default Re: Maggard's Damage Control

    Quote Originally Posted by crazycajun View Post
    Separate people from those who are just thirsty to those who are also hungry
    Yep.

  4. Default Re: Maggard's Damage Control

    Quote Originally Posted by crazycajun View Post
    Separate people from those who are just thirsty to those who are also hungry
    Brainiacishly simple idea.

    Those are usually the best kind.

  5. Default Re: Maggard's Damage Control

    People who want their beer now, want their beer now.

    Water has the largest profit margin.

    Beer and water out of the same kiosks would be the largest profit center in concessions.

    Make it happen.


  6. #171

    Default Re: Maggard's Damage Control

    Quote Originally Posted by crazycajun View Post
    Separate people from those who are just thirsty to those who are also hungry
    Sounds simple for the guys in control to figure out. But they can't!

  7. #172

    Default Re: Maggard's Damage Control

    Quote Originally Posted by CajunVic View Post
    People who want their beer now, want their beer now.

    Water has the largest profit margin.

    Beer and water out of the same kiosks would be the largest profit center in concessions.

    Make it happen.
    I was gonna say just beer and water stations everywhere, but even 20oz bottled soft drinks there would be easy. Also put more places to get over 21 bracelets separate from the points of sale. Put them at the main gates couple hours before kick off and you could go get your bracelet before the game. I understand staffing is an issue but to me it’s not Rocket science. Make it a competition for the people that are working for their organizations and give incentives to the top point of sales locations. Something to motivate them to move a little faster.

  8. #173

    This is a GREAT IDEA Improved Game Experience: Maggard makes some changes

    Well, looks like he is taking a lot of good steps, most of which were posted here. Per an email he sent out at 11:13 tonight:

    Starting Thursday night, improvements to our concessions services will include:

    * Adjusting credit card machines from a wireless broadband system to ethernet hardlines to avoid cellular interference and greatly enhance the speed of payment transactions.

    * Dedicating five additional Sodexo managers from the South Louisiana district to ensure each zone has a dedicated manager throughout the game while providing training to local staff.

    * Requesting additional hawkers to enhance in-seat service as well as additional employees with Responsible Vendor cards to assist with beverage service and quality control.

    * Implementing Cash Only lanes at every permanent concession stand, with clearly marked signage, to better organize and distinguish payment options and locations.

    * Adding newly designed menu boards for ease of product selection at concession stands.

    * Adding Dean-O’s and Jambalaya Shoppe as vendors. Converting all vendors to a cash only payment method to expedite transactions.

    * Providing free popcorn with any fountain drink purchase and $2 domestic draft beer specials - Thursday game only.

    * Enhancing grilling stations to reduce time for restocking concession stands with hot products such as burgers and hot dogs.

    * Procuring adequate amounts of product to avoid running out of concession items.

    * Developing a clear and concise food and beverage map that denotes names and locations of concession stands, outside vendors, and satellite beverage points of sale. Map to be distributed on Athletics social platforms beginning Wednesday for fan use during game.

    * Creating a total of seven new water only and beer only stations located throughout main concourses and promenade level that will be cash only to expedite transactions and provide relief to other points of sale locations.

    * Adding four ATM machines (six total) to ensure cash access for fans.

    * Improving overall stadium electrical power with 200 amp generator support.

    I want to thank you again for your support of Ragin’ Cajuns Athletics. Please know we greatly appreciate your patronage and we will continue to strive to provide the level and quality of experience you deserve when attending our sporting events.

    Let’s show America what Cajun Nation is all about with another electrifying crowd Thursday night when we host Ohio University on ESPN at 7 pm! Remember…Arrive Early, Wear Red, Be Loud, and Stay Late.


  9. #174

    Default Re: Maggard's Damage Control

    Quote Originally Posted by crazycajun View Post
    Separate people from those who are just thirsty to those who are also hungry
    Sort of like vaxxed and unvaxxed...

  10. #175

    Default Re: Maggard's Damage Control

    You have to love Dr. Maggard for doing his very best to make UL the best it can be! Let’s do our part as fans and SHOW UP Thursday night!


  11. #176

    Default Re: Maggard's Damage Control

    The man knows how to correct a problem! Well done! Bravo


  12. #177

    Default Re: Maggard's Damage Control

    Quote Originally Posted by Duggie35 View Post
    You have to love Dr. Maggard for doing his very best to make UL the best it can be! Let’s do our part as fans and SHOW UP Thursday night!
    Absolutely!

    GEAUX CAJUNS!

  13. #178

    Default Re: Maggard's Damage Control

    Quote Originally Posted by fanof71 View Post
    Sort of like vaxxed and unvaxxed...
    I don't care what anybody says, that is funny.

  14. #179

    Default Re: Maggard's Damage Control

    Will any of the additional drink/beer stations be in the upper deck? Is that what they call the promenade level? I sent an email to the AD’s office last year highlighting that problem, and it was never addressed. They used to have two stations up there, then they reduced to one, before eliminating the one entirely. Funny how one person highlighting their failures last year, which my email made points about signage as well, did nothing to fix their issues, but it took them getting egg on their face to fix things.


  15. #180

    Default Re: Maggard's Damage Control

    Quote Originally Posted by fanof71 View Post
    Sort of like vaxxed and unvaxxed...
    Exactly..unvaxxed calls dibs on the thirsty line though

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