The Concessions Experience

[fanof71]

An email sent late Saturday night to Cajun Nation

“Please know we are aware of the unacceptable inefficiencies within our concession services yesterday evening that included infrastructure issues which negatively impacted the speed of transactions, resulting in long lines and congestion causing fans to miss portions of the game. Additionally, some patrons experienced menu item shortages that prevented them from purchasing products of choice.

For this, we sincerely apologize, as that is not the level of experience our fans deserve, nor is it the experience we wish to provide. Rest assured we will be working diligently to resolve both the infrastructure and supply chain issues, as your continued support and positive experience is of utmost importance to us.”

Sincerely,

Bryan Maggard
VP for Intercollegiate Athletics

[fanof71]

Msggard Responds....its typo city baby#

[Jacob81]

Copy and paste from two seasons ago when we had a decent crowd.

[Cajunrunner]

Home side concession line had to be +200 people deep during 2nd quarter.

Beer lines moved decently quick.

I mean...isn't that the only thing that really matters?

[NewsCopy]

If you were one of the 25,417 fans that were in the stands for the Nicholls State-UL game last night at Cajun Field, you saw a pretty good game. But there was one glaring problem inside the stadium.

The rest of the story
ESPN 1420

[ULvictory]

Unbelievably Slow Lines.

Ha nice

[Duggie35]

Kudos to Dr. Maggard for acknowledging there is an issue and that he is working to make the necessary corrections.

[shof]

Hired help is a problem everywhere these days. Especially in service related fields. I’ll keep my “political opinion” to myself; but I’d guess most here know what I mean.

[Turbine]

I haven't read anything anywhere asking for more concession workers.

I haven't read anything anywhere asking for more concession volunteers.

I haven't read anything anywhere asking for fan patience due to a worker shortage.

If the lack investing in enough concession workers didn't go back decades, this lack of available workers excuse would carry more weight.

[BananaHammock]

So what were/are all the iterations of concession contractors and/or workers?

Surely there has to be a common theme that the university can pinpoint and see as the root cause.