But it isn't for me and I am not a big donor. Just this week I needed to make a change so I emailed my RCAF Cajun Concierge, which has been around since 2020. He called me back the same day and everything was taken care of within a day or two.
My concierge is different now because of the staff changes over the last year but the communication is there and that is why that position was created, to handle any RCAF issues.