Ms Smith's reporting/opinion fit the scope of her research.
Jay's main point is that she didn't do enough research.
On a side note (related) Kerry Maggard describes her husband as a relentless researcher.
My takeaway from the Maggard side of the equation is; Before he made any move having to do with tailgating, he did 1000 more times the research the author did.
Her story matched her research, I can't take that away from her.
Jay is right though.