It is the one moment that all smartphone owners dread more than any other: having left their hand, the slow drift of their cherished glass rectangle towards the unforgiving concrete below.
Gravity being the cruel mistress that she is, many of these devices end up damaged to the point of being unusable. The only solution in such a scenario is also the worst nightmare for any budget-conscious individual: braving the depths of the phone repair shop.
Afraid of being ripped off, and short on cash, this is the position in which I found myself one fateful morning back in October. My partner had entered the room, with a certain look upon her face, hand held out containing her Lumia 520, complete with an enormous crack running down the screen.



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