Des Traynor is the co-founder of Intercom, the easiest way for Web and mobile businesses to understand and communicate with their customers. This post originally appeared on InsideIntercom.__ It rarely makes sense to take feedback from all users and it never makes sense to get it all at once. At the outset of a new project, or especially if you’ve recently taken over a product, it’s tempting to survey all your users to appraise where things are. It’s usually a mistake. In fact, there are five common mistakes that we see over and over. We use_Intercom_to make_getting feedback simple, and...

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