Garner recently released their report on Unified Communications market. In the magic quadrant they released, Microsoft was positioned as a leader in the marker along with Cisco. Cisco used to be the only major player in this marker, Microsoft came up with Lync years later and now it continues to make significant gains in the market. In many cases, Lync is initially deployed for its IM, presence and Web conferencing functionalities, with gradual incremental deployments of telephony and video added as follow-on phased deployments for specifically targeted groups or regions. Microsoft Lync offers a full suite of UC functionality that Microsoft continues to improve with each release. It integrates with Office applications, Active Directory and Skype. Microsoft has a broad set of additional business applications that will increasingly be leveraged, including Office Graph (which uses machine learning to define the context and connect users with relevant documents, conversations and people) and Cortana (a digital assistant). The Lync partner ecosystem expanded at a rapid pace; however, more importantly, the partners’ skill...

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