Jim Franklin is the CEO of SendGrid. Developers are accustomed to using SaaS, cloud and developer-friendly tools to build and scale new products quickly. They are extremely flexible in their use of emerging technologies, which often comes in stark contrast to the adoption of such technologies at a CIO-level in large enterprises._ Consequently, we are now seeing an emerging tension point between developers and CIOs, which is shifting the CIOs’ ability to be the driving force for innovation and change within their business. This is a risk for CIOs who don’t adapt, especially given that developers are fast becoming the...

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