Garrett_Heath_is a technology storyteller with_Rackspace. While working on an article about responsive design, I realized how frustrating it is when companies_design for a desktop only experience. I use a laptop for much of my Web browsing, but when I’m on the go it drives me nuts when there is a poor mobile experience. This got me thinking about some of the other UX blunders that make us all want to pull out our hair. A poorly designed website has real impacts, whether page views or sales—faster than Facebook acquiring a billion dollar company, we bounce away to another with a...

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