Last week, Microsoft announced their partnership with Salesforce.com in which Salesforce can be now integrated with Office 365 and you can host Salesforce apps on Azure. Even though it is a win-win situation, Microsoft Dynamics partners are not so happy about this deal. Microsoft Dynamics is the competing CRM product against Salesforce and it has lost one of the main advantages of having an_easy integration with Office 365. Since both Dynamics and Salesforce has Office 365 now, Dynamics partners will have hard time convincing their customers. According to R “Ray” Wang, principle analyst at Constellation Research, after the deal was announced dozens of Microsoft partners he advises expressed displease with the news. “They were ____ed!” Wang said. But analyst claims that Dynamics will still be the best choice for Microsoft shops, Are there concerns justified? Yes and no, Wang says. The reality is Dynamics and Salesforce are the two big CRM platforms in the market, and they each have pros and cons. Salesforce is an all cloud-based CRM. Microsoft supports...
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