Paul Adams is the VP of Product at Intercom, previously at Facebook and Google. This post originally appeared on the Intercom blog. The_reshuffles in management_in Google+ recently attracted a lot of press comment and speculation. I thought it an appropriate time to look back on the last couple of years and see what broader product lessons we can learn from the inception, launch and evolution of Google+. Note that whilst I worked on the original Google+ team and invented the ideas behind Circles, I have long since left, and have no insider knowledge about what is happening, nor does this...

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