The UK telecoms regulatory body Ofcom today published its quarterly review of the number of complaints it receives about fixed-line broadband, pay TV and monthly mobile packages. UK residents might have expected to hear that TalkTalk’s service topped the list of complaints, but that actually wasn’t the case for Q4 2013 (October – December). Instead, BT was the most complained about broadband provider_as a proportion of its customer base (0.32 per 1,000 customers), followed second by EE with an above industry average of_0.29 complaints per 1,000 subscribers. TalkTalk did still generate above average complaints too, with 0.21 per 1,000 customers,...

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