You don’t need an interoffice communications manual to get people to communicate better. Just lead by example, and come up with some simple pointers to improve things. Here are a few of the rules I set myself and which I hope people on my team start copying. Don’t reply to everything This sounds counterintuitive but you really don’t have to reply ‘Thanks’, ‘Got it’ or ‘Let me get back to you on that’ to every email. When I ask you a question feel free to not answer until you know the reply. If it is a simple FYI just consider...

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