Every year, Microsoft gives Technical Recognition Awards to Microsoft’s technical leaders and innovators. All honorees are nominated and judged by their peers within the Microsoft Technical Community Network (TCN), a community of senior leaders and contributors representing Microsoft’s technical core. Harry Shum who headed Microsoft’s search efforts was awarded with 2014 Outstanding Technical Leadership. This award recognizes an individual responsible for creating or directly influencing a visionary initiative through collaboration and technical leadership, creating a breakthrough in the technology industry. With the presentation of the Outstanding Technical Leadership Award, the Microsoft Technical Community Network recognizes Harry Shum for his transformative impact on Search Development at Bing in OSD. When Steve Ballmer handpicked Harry Shum to lead the then-struggling Bing search quality team in 2007, Shum considered himself a “surprising choice.” As we shall see, this faith in Shum was well founded: In relatively short order, Shum righted the ship and spearheaded a series of science and engineering enhancements that would turn Bing into a viable consumer alternative with a rapidly...

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