Ticketmaster can issue all the one time use passwords they want.
I'm not trying to say this is the exact answer. I'm just trying to say the technology exists to make this a more efficient process for those in the ticket office.
Ticketmaster can issue all the one time use passwords they want.
I'm not trying to say this is the exact answer. I'm just trying to say the technology exists to make this a more efficient process for those in the ticket office.
Exactly. I'm reading today's article in the Advertiser about the ticket frenzy...Matt and a crew of a dozen people have been responsible for receiving, processing, printing, stuffing, and getting out ticket orders in 18 hour days. Kudos to them, but it's no wonder it's taken so long. At the very least, we should be able to bring in more people for bowl season to help with that process.
It's somewhat akin to looking at a report card, or even unwrapping a wax pack of baseball trading cards.
We all on in agreement that step one identify the problem=manual rollout of 20k tickets is a head scratcher.
Step 2=propose logical solution to need to know staffers should now commence.
Don't have a major probelme with the system that "supposedly" exists. I do question how people who are not RCAF and not season ticket holders (I have season tickets but am not RCAF) were able to receive tickets before me and in a much better location 100 level vs 600.
I would expect those people piggy-backed on to an RCAF member who had extra seats in their allotment ... this is the downside to the allotment system .... the same system that many on here are complaining needs to be larger. Allowing someone more tickets in their RCAF allotment only hurts the effort to increase membership in RCAF.
I also would expect the allotment numbers were derived based off of numbers from last year's New Orleans Bowl.
Not to add fuel to the fire, but this does go back somewhat to the past administration ... there was an option A or option B for ticketing computer systems ... option A was state of the art but was fairly expensive ... option B was ok and price was ok ... which one did we opt for.
Those things are changing; this year was much better than last year with more tickets sold in a shorter period ...next year will be better.
That's what I was wondering to. I'm season ticket and RCAF and got in 117. A buddy of mine is neither and got in 100s also. In these situations someone's always gonna be unhappy. A win should solve lots of these problems though
More frustrated than unhappy. If my place in the priority list puts me here then so be it, but there seems to be some inconsistency
Not to defend the system currently in place, but give credit to Matt Casbon and his crew for doing a yeoman's job in a difficult situation. I know I got my call from him on a Sunday afternoon. I doubt that he has had a day off in weeks. The criticism of the system at be legitimate but the effort of Casbon and his crew deserves an attaboy.
I'm with you on this totally Hammer ... I'll even defend the system a little bit. We had done NOTHING to show the need for anything resembling state of the art (now the reasons for that are not my point) and last year came totally unexpected to most. Until this year we were a one year wonder ... now we have some history and a direction. Now we can follow a plan to major success for all of athletics ... now I know I am speaking of something we haven't even seen yet, but I have faith.
We are going in a good direction right now and everyone is in favor of that. Now is the time.
GEAUX CAJUNS
Matt Casbon has done a tremendous job. I'm trying to figure out how an online system accomodates our specific needs better than what the UL ticket office did this time around. Are people talking about all RCAF members and season ticket holders being "in the system"? How can an online system accomodate people via the priorities (RCAF levels, season ticket holders, etc)?
What am I missing here? What "online system" takes care of limiting the number of tickets in a group by "UL priorities" and allows you to pay for this grouping of tickets with multiple credit cards? Are we seriously talking about developing a custom online system just to accomodate our bowl game ticket purchases? If you do not include the RCAF/season ticket... and eventually tailgate spot, etc, etc into the ticket distribution... what about having this "online" is so great?
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